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【Marketplace】How do I check order as a seller?

Vim Admin

After log in, click [Marketplace].

Click [My Shop].

Click [VIEW ORDERS].


Please wait the payment is completed and check delivery address before delivered.
If the status change to [PAID], seller may deliver the goods.

*It will automatic cancel order if after 72hours seller didn’t accept the order. Gold credit will auto return back to buyer’s account.


Option A: Seller accept order – means seller accept the order and ready to deliver.


Click [SHIPPED] after delivered and please key in the courier, tracking number and expected delivery date.

*It will automatic cancel order if after 72hours seller didn’t accept the order. Gold credit will auto return back to buyer’s account.


Fill in the shipping details and click [Confirm]. The order status will show [Shipped].


Option B: Seller reject order – Gold credit will auto return back to buyer’s account.

*It will automatic cancel order if after 72hours seller didn’t accept the order. Gold credit will auto return back to buyer’s account.

Buyer may track the order according the seller provided on the order details page. (If the buyer exceeds the expected arrival time set by the seller, the buyer has not clicked on the received button, the system will automatically complete the transaction , after 3 days seller will get 80% of the gold credit and 20% of the points, the order status will become parcel received) .

If the buyer clicks [CONFIRM RECEIVED] within 2 days of the expected arrival, the seller will receive 80% of the gold credit and 20% of the points after 24 hours.


*Seller may [MESSAGE BUYER] if any enquiry.

Purchase details:
Example: If the product is Gold credit 100.00. After the order completed, seller will be received 80% Gold credit and 20% points.

致所有尊敬VIM 用户:

请所有的用户们注意!平台将在2020 年7 月23 日(北京时间中午12:00)至2020 年7 月29 日(北京时间中午12:00)开放最后一次的归集功能。

2020 年7 月9 日 至 2020 年7 月29 日期间成功验证的账户名单将在30 日移交数据。该批名单的用户可以在2020 年8 月5 日在爷们商城完成“首次验证”并登入以便开启爷们商城购物体验。

如果有任何的疑问,可以联系:
VIM 在线客服:www.vim.technology (周一至周五,9:30am – 5:30pm,周六日和马来西亚公假不在线)
VIM 官方邮箱:support@vim.technology

VIM
22/07/2020