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【Marketplace】How do I check order as a seller?

VIM Admin

1, After log in, click [Setting] on the top righthand corner.

2, Click [My Shop].

3, Click [VIEW ORDERS].

4, Click the pending order.

5, Please wait the payment is completed.

6, Check delivery address before delivered.

7, If the status change to [PAID], seller may deliver the goods.

*It will automatic cancel order if after 72hours seller didn’t accept the order. Gold credit will auto return back to buyer’s account.

A, Seller accept order – means seller accept the order and ready to deliver. Click [SHIPPED] after delivered and please key in the courier, tracking number and expected delivery date.

*It will automatic cancel order if after 72hours seller didn’t accept the order. Gold credit will auto return back to buyer’s account.

B, Seller reject order – Gold credit will auto return back to buyer’s account.

8, Fill in the shipping details and click [Confirm]. The order status will show [Shipped]. Buyer may track the order according the seller provided on the order details page. (If the buyer exceeds the expected arrival time set by the seller, the buyer has not clicked on the received button, the system will automatically complete the transaction , after 3 days seller will get 80% of the gold credit and 20% of the points, the order status will become parcel received) If the buyer clicks [CONFIRM RECEIVED] within 2 days of the expected arrival, the seller will receive 80% of the gold credit and 20% of the points after 24 hours.

*Seller may [MESSAGE BUYER] if any enquiry.

Purchase details:
Example: If the product is Gold credit 100.00. After the order completed, seller will be received 80% Gold credit and 20% points.

*It will automatic cancel order if after 72hours seller didn’t accept the order. Gold credit will auto return back to buyer’s account.

To VIM users:

To celebrate the anniversary and 11.11, the successful invitation of new users will receive the corresponding points rewards, the details are as follows:

Activity valid time: November 1, 2019 - November 30, 2019

Invite new regular users directly and you will receive the following invitation rewards:

1st place: Reward 10 points
2nd place: Reward 20 points
3rd place: Reward 30 points
4th place: Reward 40 points
5th place: Reward 50 points
6th place: Reward 60 points
7th place: Reward 70 points
8th place: Reward 80 points
9th place: Reward 90 points
For the 10th place and beyond, for each additional 1 place, 100 points will be rewarded.

VIM
9/11/2019