Internet

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VIM Service Term

I. Service Terms
VIM Service Term (hereinafter referred to as 'The service term') is a valid contract between VIM and you on matters related to VIM service. You can click to confirm through the web page or other methods to accept the service term, which means that you have reached an agreement with VIM and agreed to accept all the agreement contents of the service term. Please read all the contents of service term carefully before accepting the service term. If you have any questions about the service term, you can contact us at support@vim. technology, and VIM will explain the term to you. If you disagree any content in the service term or can not accurately understand VIM's interpretation of the term, please do not make follow-up operations.

II. Definition and Interpretation
1. VIM Service:
It refers that VIM provides you with relevant services from other alliance members that VIM APP and/or VIM provides technical support, and/or VIM services displayed on the interface as well as related technical and network support service.
III. Your rights and obligations
1. You agree to comply with the service term as well as the relevant management specifications and procedures on the service display page. The contents of above-mentioned agreements and specifications may be updated from time to time. In the event of any change of the service term, VIM shall inform you of any modifications through appropriate layout announcement in VIM APP 3 days in advance. If you do not agree to the changes made in the VIM Service Term, you have the right to stop using the VIM service. Under this circumstance, VIM should make service charge settlement with you(if any), and you need to back-up business data by yourself. If you continue to use the VIM service, you are deemed to accept the changes made by VIM to the service term.

2. You should follow the prompts of VIM APP and the agreement of the service term.

3. You promise:
a. If you are required to obtain a license or approval from the relevant state departments for business activities using the VIM services, you shall obtain the relevant license or approval. For example, you are engaged in journalism, publishing, education, health care, medicines, medical devices, etc. , in the meantime, you understand and accept that the above list is not exhaustive to list all the types of licenses or approvals required by the relevant state departments for your business activities. You should obtain the relevant license or approval, and should comply with the requirements issued by national and local laws and regulations from time to time;

b. If the service of VIM involves the use of third-party software, you agree to comply with the relevant license agreement;

c. Do not use the resources and services provided by the VIM service to upload, download, store, and publish the following information or content, and do not provide any convenience for others to release the information:
①Violate political propaganda and / or news information regulated by the state;
②Information concerning state secrets and / or security;
③Feudal superstition and / or obscene, pornographic, obscene or subornation information;
④ Lottery, gambling, 'private server', 'plug-in'and other illegal Internet publishing activities;
⑤ Information that violates ethnic and religious policies;
⑥ Information that interferes with the operation security of the Internet;
⑦Information that infringes the legitimate rights and interests of others and/or other information or contents that are detrimental to social order, public security, and public morality;
⑧ Other contents that violate laws and regulations, departmental rules or national policies.

d. Do not commit any act of undermining or attempting to undermine the network security(including but not limited to, phishing, hacker, cyber fraud, website or space that contains or is suspected of spreading: virus, Trojan horse, malicious code, as well as attach behaviors such as scanning, sniffing, ARP spoofing, DOS, etc. , on other websites and servers through virtual servers);

e. Do not engage in any act that breaks the law, breaks the rule or violates VIM Service Term.

f. If VIM finds that you are in violation of the provisions of the above terms, it has the right to take corresponding measures in accordance with the circumstances, including but not limited to, immediately terminating the service, stopping the service or deleting the corresponding information, etc. If a third party or individual brings doubts or complains against you, VIM will inform you that you are responsible for making statements and issuing supporting documents within the required time. If you fail to provide the opposite evidence or if you fail to provide feedback within the time limit, VIM will take processing measures including but not limited to, immediately terminating the service, stopping the service or deleting the corresponding information, etc. If we can not contact you because you do not update your contact details in a timely manner or your contact information is incorrect, it is also considered that you fail to provide feedback within the time limit.

4. All legal disputes arising from your use of the VIM Service for business activities are independent of VIM.

5. You are responsible for the data generated in the process of VIM Service, as well as the integrity and confidentiality of accounts and passwords of various products and services on VIM Service. All losses and consequences arising from the loss or disclosure of such data, commands, passwords, etc. , as a result of your improper maintenance or divulging secrets, shall be borne by you.

6. If you violate any term of this contract, VIM has the right to refuse to provide you with VIM services and terminate this contract. At the same time, VIM has the right to further investigate the legal liability of customers.

IV. VIM’s rights and obligations
1. VIM shall provide the services in accordance with the contract and ensure to provide sustainable services.

2. VIM has obtained the necessary license and authorization and has the right to provide 'VIM Services' to the customer as agreed upon in this contract.

3. VIM stores the customer's information on the server during the service period when the customer uses VIM product and permanently deletes the information after the customer terminates the use of the service.

4. VIM does not warrant and promise to any other third party that the web page and information submitted by the customer comply with the registration standard, and the customer shall assume full responsibility for the contents, products, services and so on provided by 'VIM Services'

5. VIM has the right to delete any content that endangers national security, involves in obscenity, falsehood, insult, defamation, intimidation or harassment, infringes the copyright of others or personal right or other legitimate interests, or violates public order and moral of society.

6. VIM reserves the right to temporarily stop service due to maintain the system upgrading. Before temporarily stopping service, VIM will make announcement through VIM APP.

7. VIM can adjust the VIM Service's auditing standard according to the adjustment of national laws and regulations, the order of the administrative organization for law enforcement and the change of the social ethics and moral. Customers may not ask VIM to continue to pass the VIM auditing for such reason that they previously passed the VIM auditing.

8. During the term of service, VIM will provide you with the following customer services:

a. VIM provides the user with after-sales service and effective contact information and ensures that the user can contact the after-sales contact person. The after-sales contact person shall provide feedback in time after understanding the problem;

b. The online service of VIM has 5 working days to answer customer’s questions in use and is closed on weekend.

9. VIM promises to strictly abide by customer's obligation of data security and make clear that the ownership of customer data belongs to customer.

V. Confidentiality
1. Confidential data refers all technical and non-technical information disclosed by one party to the other (including but not limited to, product information, product planning, price, financial and marketing planning, business strategy, customer information, customer data, R&D, software and hardware, API application data interface, technical description, design, special formula, special algorithm, etc. ).

2. Any party in the service term shall agree to keep confidentiality for the confidential data provided by the other party and strictly restrict the employee who has access to the above confidential information to comply with the confidentiality obligations of this article. Unless compulsively required by state organs according to law or the above-mentioned confidential information has entered the public domain, the party who accepts the confidential information shall not disclose it to the public.

3. Both parties of the service term expressly recognize that their user information and business data are their important assets and key confidential information. The parties of the service term agree to do their best effort to protect such confidential information from being disclosed. In the event of disclosure of such confidential information, both parties shall cooperate in taking all reasonable measures to avoid or mitigate the consequences of the damage.

4. This provision shall not lose efficacy as a result of the termination of the service term.

VI. Liability for breach of contract
1. Any party in breach of the service term shall take the liability for breach of contract according to law.

2. You understand that, in consideration of the particularity of the computer and the Internet, VIM does not break the contract in the following circumstances:
a. VIM requires to interrupt service within a short time when making configuration, maintenance and upgrading for VIM service;
b. Services provided by VIM involve services such as the Internet and related information, and may be affected by the unstable factor of the Internet. Therefore, the service may lead to low speed or access violation error when you visit VIM Service due to above-mentioned force majeure, computer virus or hacker attack, system instability, user location, user shutdown, communication network, Internet and so on.

3. VIM shall not be liable for any loss caused by your intention or negligence.

4. If you fail to use the service for 72 consecutive hours due to VIM, you may terminate the service, except for reasons other than those under the control of VIM.

VII. Term of service and termination
1. If you and VIM have signed the VIMService Term, the term of service is agreed upon in this contract.

2. The contract is terminated in advance for the following circumstances:
a. Both parties agree to terminate the service in advance;

b. You seriously violate the service term (including but not limited to, a. You have not performed payment obligations in accordance with the agreement, and/ or b. You seriously break laws and regulations. ) and VIM has the right to terminate the service in advance.

c. You understand and fully acknowledge that, although VIM has established (and will continue to improve according to the development of technology) the necessary technical measures to defend against computer virus, network intrusion, network attack(including but not limited to DDOS) and other matters or acts that endanger the network security(hereinafter referred to as such acts), VIM terminates the service due to the limitation and relativity of network security technology as well as the unpredictability of such acts, .

VIII. Special announcement
1. VIM solemnly suggests that in order to enjoy efficient and high quality services, you must carefully read and ensure that you fully understand the VIM Service Term under VIM APP and agree to accept all agreed content of the service term. You fully understand, recognize and know the above VIM Service Term. VIM reserves the right to change and modify all or any part of the VIM Service Term at any time.

The VIM platform can change the way or proportion of gold credits and points used, including the way gold credits and points are generated, the percentage of releases, the terms of release and usage scenarios as data changes and business developments. The VIM platform reserves the right to change the final interpretation and terms and conditions.[:]

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VIM Supplier Marketplace Terms of Service

Please read this agreement carefully. VIM Supplier Marketplace provides you with the services you enjoy in accordance with the following conditions and terms.

Welcome to read the VIM Supplier Marketplace service terms agreement (hereinafter referred to as [ This Agreement ]). The terms and conditions set forth in this agreement are applicable to the various tools and services (hereinafter referred to as [ Services ]) used for trade and communication in the VIM Supplier Marketplace website, its affiliated companies and subsidiaries (individually and collectively referred to as [ VIM ]).

1. Accept the terms
Entering the VIM Supplier Marketplace website means that you agree to enter into this agreement with the VIM Supplier Marketplace, and you will be bound by the terms and conditions [ Terms ]  of this agreement. The VIM Supplier Marketplace can modify the [ Terms ]  at any time. If there are any changes to the [ Terms ] , VIM Supplier Marketplace will publish an announcement on its website to notify you. If you do not agree to the relevant changes, you can immediately stop using [ Service ]. The revised [ Terms ]  will automatically take effect immediately after being published on the VIM Supplier Marketplace website. You should carefully read the revised [ Terms ]  after logging in for the first time, and have the right to choose to stop using [ Services ]; once you continue to use [ Services ], it means that you have accepted the revised [ Terms ] . In the event of a dispute with the VIM Supplier Marketplace, the latest service agreement shall prevail. Unless otherwise expressly stated, any new content that expands the scope of the [ Service ]or enhances its functions is bound by this agreement.

2. Service Use
[ Service ]Only for persons (natural persons or companies) who are capable of full civil conduct in accordance with relevant laws and regulations. If you do not have the aforementioned civil capacity for your behavior, you and your guardian shall bear the corresponding consequences resulting from this in accordance with the law, and VIM Supplier Marketplace has the right to terminate the service provided to you and cancel your account.

3. Fees
3.1 The VIM Supplier Marketplace platform pays a lot of costs for the services provided to you. Except for the fee-based business specified by the VIM Supplier Marketplace platform, the services provided to you by the VIM Supplier Marketplace are currently free of charge. If the VIM Supplier Marketplace charges you a reasonable fee in the future, the VIM Supplier Marketplace will take a reasonable approach and notify you in advance through legal procedures in the effective manner agreed in this agreement to ensure that you have the full right to choose.

3.2 You are responsible for all taxable levies, related hardware, software, communications, network services and other expenses incurred due to transactions, obtaining paid services from the VIM Supplier Marketplace, or contacting the VIM Supplier Marketplace server, as well as related hardware, software, communications, network services and other expenses.

3.3 When accepting any fee-based business, the company only supports processing USDT transactions through third-party transaction channels. The types of wallets accepted by these transaction channels may vary depending on your jurisdiction.

4. Your information and items for sale
[ Your information ] includes any information you provide to the company or other users in the process of registering, trading or listing items, on any public information occasion, or through any e-mail format, and you shall be fully responsible for [ Your Information ] , And our company only serves as a passive channel for you to publish and publish[ Your Information ] online. However, if the company believes that [ Your Information ] may make the company bear legal or moral responsibilities, or may cause the company to lose the company’s Internet service VIM Supplier Marketplace or other VIM Supplier Marketplace services, or you have not Log in to the website within the specified time limit, the company can decide to take any action deemed necessary or appropriate by the company on [ Your Information ], including but not limited to deleting such information. You hereby guarantee that you have all rights, including all copyrights, to [ Your Information ] submitted to the VIM Supplier Marketplace. You confirm that VIM Supplier Marketplace is not responsible for identifying or deciding which materials you submit to the company should be protected, and the company is not responsible for the use of [ Your Information ] by other users who enjoy the [ Service ].

4.1 Registration Obligation
If you register on the VIM Supplier Marketplace website, you agree to:
a) Provide true, accurate, complete and current information about you or your company based on the VIM Supplier Marketplace website; you need to confirm that the information you provide does not contain any misleading statements and false information (including but not limited to Your company’s business license, contact address, contact phone number, email address and other valid contact information). The VIM Supplier Marketplace will send you various notifications through one or several of your above contact methods, and the content of such notifications may affect your rights and obligations in the VIM Supplier Marketplace, please pay attention to it in time;

b) The purpose of collecting contact information is to implement the terms of service of the VIM Supplier Marketplace network, and to provide you with the [ Service ] of the VIM Supplier Marketplace more conveniently, so that potential partners or staff can get in touch with you in time to facilitate The achievement of trade cooperation opportunities, or the resolution of possible problems.

3. If you fail to perform the foregoing obligations, or VIM Supplier Marketplace has reasonable grounds to suspect that you have not performed the foregoing obligations, VIM Supplier Marketplace has the right to suspend or terminate your registration identity and information, and refuse your future access to [ Service ] (or any part of it) is used in any form. If you register in the VIM Supplier Marketplace on behalf of a company or other legal entities, you declare and warrant that you have the right to make the company or other legal entities subject to the [ Terms ] of this agreement.

4.2 Information collection and processing
By registering with this company, you declare and guarantee that you have the right to make the company or other legal entities subject to the [ Terms ]  of this agreement. We strictly protect the privacy of users and keep the relevant information of users confidential. Unless the user permits or is required by law, VIM Supplier Marketplace will not disclose user information. In the following circumstances, VIM Supplier Marketplace has the right to provide user-related information in good faith:
a. You authorize or agree to disclose;
b. The need to implement the terms of service of the VIM Supplier Marketplace;
c. Protect the legitimate rights and interests or personal safety of the VIM Supplier Marketplace, other users and the general public;
d. When cooperating with a third party to provide users with better services, the third party will be immediately prohibited from accessing relevant information after the cooperation ends;
e. Corresponding laws and regulations or when government agencies require VIM Supplier Marketplace to provide relevant information in accordance with legal procedures.

5.Rules regarding your data
You agree that [ Your Information ] and any [ goods ] you display for trading on the VIM Supplier Marketplace website (generally refers to all legally tradable, tangible or intangible, and certain specific types of goods that exist in various forms). Items etc.).
a. There will be no fraudulent elements, and has nothing to do with forgery or theft;
b. Will not infringe any third party's property rights, or intellectual property rights, or privacy or reputation rights of the article or data;
c. Will not violate any laws, regulations, ordinances or regulations (including but not limited to laws, regulations, ordinances or regulations regarding the regulation of export management, trade quotas, consumer protection, unfair competition or false advertising);
d. Will not contain content that is defamatory (including commercial defamation), illegal intimidation or illegal harassment;
e. Will not contain obscenity, or contain any child pornography;
f. Will not contain any viruses that deliberately destroy, maliciously interfere with, secretly intercept or invade any system, data or personal information, disguised sabotage programs, computer worms, timed program bombs or other computer programs;
g. Will not be directly or indirectly connected with the following goods or services, or contain descriptions of the following goods or services:
   i) Goods or services prohibited under this agreement; or
  ii) You are not authorized to connect or include goods or services. In addition, you agree that you will
not:
h. Use [ Services ] in connection with any chain letters, large numbers of random emails, spam emails or any copied or redundant information;
i. Use [ Service ] to collect other people's email addresses and other information without the consent of other people; or
j. Use [ Services ] to make false e-mail addresses, or use other forms to try to mislead other people regarding the identity of the sender or the source of the information.

5.1 Prohibited items
You are not allowed to publish on our website or buy and sell through our website:
a) Any item that may cause the company to violate any relevant laws, regulations, ordinances or rules; or
b) Any items that VIM Supplier Marketplace believes should be prohibited or unsuitable for trading through this website.

5.2 Information infringement dispute resolution
You hereby promise that you will assume full responsibility for any information you provide on this website in accordance with the law. This website does not assume any responsibility for the accuracy, completeness, legality or authenticity of this information. Because the information you provide infringes the legal rights of any third party, this website does not assume any responsibility. In addition, this website is not responsible for any commercial activities and risks that use or provide information on this website. If you believe that the registration information of any person on this website infringes your legitimate rights and interests, you should immediately notify me of the specific information and methods of infringement on the website by sending an email to shop@vim.technology , and provide relevant proofs so that Our website takes corresponding measures such as deleting the information.

6. You grant the company the right to use the license
You grant the company the right to use the license for free (and the right to sub-authorize the right at multiple levels), so that the company has the right (in whole or in part) to use, copy, modify, rewrite, publish, translate, and execute and display "your information" or make derivative works, and/or incorporate "your information" into other works in any form, media or technology currently known or developed in the future. You clearly understand and agree that under the premise of not violating laws and regulations, VIM Supplier Marketplace has the right to recommend products from related industries on this website in your shop without issuing a written notice and without affecting the normal display of your company’s products.

7. Privacy
Despite the permission to use as stipulated in Article 6, VIM Supplier Marketplace will only use [ Your Information ] in accordance with the company's privacy statement. All the terms of the company's privacy statement are part of this agreement, so you must read it carefully. Please note that once you voluntarily disclose [ Your Information ] at the trading location of the VIM Supplier Marketplace, such information may be obtained and used by other people.

8.Trading procedures
8.1 Add product description entry
Product descriptions are text descriptions, drawings and/or photos displayed on the VIM Supplier Marketplace website provided by you, which can be
a) A description of the products you own and wish to sell; or
b) A description of the product you are looking for. You can publish any type of product description on the VIM Supplier Marketplace website, or publish both types at the same time, provided that you must classify these product descriptions into the correct category.
c) Without the permission of the legal right holder, anyone is strictly forbidden to display product pictures on this website. Any unauthorized use of the image on this website may violate international law, trademark law, privacy law, communications, communications and other laws and regulations. The VIM Supplier Marketplace website is not responsible for the accuracy or content of the product description.

8.2 Dealing with transaction disputes
The company will not and cannot be involved in the transactions of the parties to the transaction. If you have a dispute with one or more users, or with the third-party service VIM provider mall from which you obtain services through the company’s website, you are exempted from the VIM provider mall (and the company’s agents and employees). Liability for any (actual and consequential) claims, demands and damages arising from such disputes.

In addition, VIM Supplier Marketplace network has the right to accept and handle disputes, disputes and complaints between you and other members or third parties due to the use of VIM Supplier Marketplace network or product rights defects, and the right to contact you via email and other contact methods Understand the situation and notify the other party of the situation through e-mail. You are obliged to provide the corresponding information within the specified time after receiving the notice from VIM Supplier Marketplace, and cooperate with the understanding and handling of disputes, disputes and complaints. Otherwise, VIM Supplier Marketplace has the right to unilaterally and independently judge other members or whether the third party's complaint and/or reimbursement request is established, and the result is unfavourable to you. If VIM Supplier Marketplace determines that other members’ or third parties’ compensation claims are established, you should make reimbursements in a timely manner. At the same time, VIM Supplier Marketplace reserves the right to immediately suspend or terminate your related VIM Supplier Marketplace service or refuse to make any payment The form uses VIM Supplier Marketplace network. VIM Supplier Marketplace does not assume any responsibility for the service reduction caused to you.

8.3 Use common sense
The company cannot and does not attempt to control the information provided by other users through the [Service]. In its essence, the information of other users may be offensive, harmful or inaccurate, and in some cases may contain incorrect identification instructions or fraudulently add identification instructions. The company hopes that you will be cautious and use common sense when using the company's website.

9. Trading system
9.1 Do not manipulate transactions
You agree not to use associates (subordinate customers or third parties) to manipulate the results of commercial negotiations with another transaction party.

9.2 System integrity
You agree that you must not use any device, software or routine to interfere with the normal operation of the VIM Supplier Marketplace website or any transactions that are being conducted on the company's website. You must not take any action that imposes unreasonable or disproportionately large loads on the company's network structure.

9.3 Feedback
You must not take any actions that may damage the integrity of the information feedback system, such as: using the second member ID or a third party to leave positive feedback for yourself; using the second member ID or a third party to leave for other users negative feedback (feedback data bombing); or leave negative feedback (feedback maliciously imposed) when the user fails to perform certain actions outside the scope of the transaction.

10. Termination or access restriction
a) You agree that if the VIM Provider Mall does not charge you, the VIM Provider Mall may at its sole discretion decide for any reason (including but not limited to the VIM Provider Mall’s belief that you have violated the terms and conditions, or you do not Act in a manner that complies with the terms and conditions, or if you fail to log in to the website with your account and password for more than 3 months, terminate your [ Service ] password, account (or any part of it) or your [ Service ] Use, delete and discard the [ Your Information ] you submitted during the use of [ Service ].
b) You agree that when VIM Supplier Marketplace charges you, VIM Supplier Marketplace shall implement the above-mentioned service termination behaviour based on reasonable suspicion and notified by email. At the same time, the VIM Supplier Marketplace can decide at its sole discretion and stop providing [ Service ] or any part of it at any time with or without notice.
c) You agree that the measures to terminate your use of the [ Service ] according to any provisions of this agreement can be implemented without prior notice, and you acknowledge and agree that VIM Supplier Marketplace can immediately invalidate your account or cancel it Your account and all relevant information and files in your account, and/or prohibit you from further accessing such files or [services]. After the account is terminated, VIM Supplier Marketplace is not obliged to retain any information in or related to the original account, or forward any information that has not been read or sent to you or a third party. In addition,
d) You agree that VIM Supplier Marketplace will not be liable to you or any third party for terminating your access to [ Service ]. Articles 12, 13 and 14 shall continue to be effective after the termination of this agreement.

11.Handling of violations of rules
Without limiting other remedial measures, if any of the following situations occurs, the company can immediately issue a warning, temporarily suspend or permanently terminate your membership, delete any of your existing product information, and your display on the website Any other information:
a) You violated this agreement;
b) The company is unable to verify or appraise any information you provide to the company; or
c) The company believes that your actions may cause you, the company's users, or the third-party service VIM provider mall that provides services through the company or the company's website, to incur any legal liabilities. Without limiting any other remedial measures, if you are found to be engaged in fraudulent activities involving our company's website, VIM Supplier Marketplace may suspend or terminate your account.

You agree that if this website receives a written notice from any person that the information you provide about your or your products infringes its legal rights, or this website has reason to believe that your information or product information you provide may infringe the article The legal rights of the three persons, including but not limited to the infringement of third-party trademark rights, domain name rights, patent rights and other intellectual property rights, this website can issue a warning to you and temporarily suspend the service to you, after you receive the warning , You can apply to this website to restore services to you by providing us with relevant materials on which your information is legal, or by changing your potentially infringing information. After this website has reviewed the materials you provided or reviewed the changed information you submitted, if it is deemed that the information no longer constitutes an infringement of the rights of others, it will resume providing services to you. This website is not responsible for any direct or indirect losses caused to you by the suspension of services or deletion of information.

If you are suspected of violating your promise and causing damage to any third party, you should independently assume all legal responsibilities in your own name, and you should ensure that the VIM Supplier Marketplace is exempt from liability.

12. Services [as is] provided
The company will make every effort to make you have fun in the process of using the VIM Supplier Marketplace website. Unfortunately, the company cannot foresee any technical problems or other difficulties at any time. Such difficulties may result in data loss or interruption of other services. For this reason, you clearly understand and agree that your use of [ Service ] is at your own risk. [ Service ] Provided on the basis of [as is] and [as available]. VIM Supplier Marketplace expressly declares that it does not make all kinds of express or implied guarantees, including but not limited to guarantees regarding marketability, suitability for a specific purpose, and non-infringement. VIM Supplier Marketplace does not guarantee the following content:
a) [ Service ] will meet your requirements;
b) [ Service ] will not be interrupted, and is timely, safe and without any errors;
c) The results that may be obtained through the use of [Services] will be accurate or reliable; and
d) The quality of any products, services, materials or other materials you purchase or obtain through [Services] will meet your expectations. Downloading or obtaining any materials in other forms through the use of [Services] is done at your sole discretion, and the risks related to this are borne by you. For any damage to your computer system that occurs when you download any such materials You will be responsible for any damage or any data loss. Any oral or written comments or information you obtain from the VIM Supplier Marketplace or through or from [ Service ] will not produce any guarantee that is not expressly stated in this agreement.

13. Liability
You clearly understand and agree that VIM Supplier Marketplace shall not be liable for any damages incurred due to any of the following circumstances, including but not limited to loss of profits, goodwill, use, data, etc. or other intangible damages ( Regardless of whether the VIM Supplier Marketplace has been notified of the possibility of such damages):
a) Use or failure to use [ Service ];
b) The cost of obtaining alternative goods and services due to the purchase or acquisition of any goods, samples, data, materials or services through or from [Services], or the receipt of any information through or from [Services] or the conclusion of any transaction;
c) Access or change your transmission materials or data without approval;
d) Any third party's statement on [ Service ] or behavior regarding [ Service ] ; or
e) Any other matters related to [ Service ] caused by any reason, including negligence.

14. Compensation
You agree that because you violated this agreement or other documents included in this agreement as mentioned herein, or because you violated the law or violated the rights of a third party, the third party will be against the VIM Supplier Marketplace If branch companies, directors, employees, and agents file claims (including judicial fees and other professional fees), you must compensate VIM Supplier Marketplace and its subsidiaries, branches, directors, employees, agents, etc. Avoid loss.

15. Compliance with the law
15.1 You shall abide by all relevant laws, regulations, rules and regulations related to your use of [ Service ], as well as your bidding, purchase and sale of any items and the provision of business information.
a) For any disputes arising from trading activities on the VIM Supplier Marketplace platform, you agree that the judicial authorities (including but not limited to the people’s courts) can serve you legal documents (including but not limited to litigation documents). The contact information such as the mobile phone number and e-mail address you specify to receive legal documents is the mobile phone number and e-mail contact information you provided when you registered and updated in the VIM Supplier Marketplace. The legal documents issued by the judicial authority to the above contact information will be deemed to be served.
b) You agree that the judiciary may use one or more of the above service methods to deliver legal documents to you, and the judiciary uses multiple methods to serve you legal documents, and the service time is the first of the above service methods.
c) You agree that the above method of service is applicable to all stages of judicial procedures. Such as entering the litigation procedures, including but not limited to the first instance, second instance, retrial, execution and supervision procedures, etc.

You should ensure that the contact information provided is accurate, effective, and updated in real time. If the provided contact information is inaccurate, or the changed contact information is not notified in time, the legal documents cannot be delivered or are not delivered in time, you shall bear the legal consequences that may arise from this.

16. No agency relationship
You and the VIM Supplier Marketplace are only independent contractors. This agreement is not intended to form or create any agency, partnership, joint venture, employment and employment, or franchise grant and grant relationship.

17. Link
[ Service ] or a third party can provide links to other World Wide Web sites or resources. Since VIM Supplier Marketplace does not control these websites and resources, you acknowledge and agree that VIM Supplier Marketplace is not responsible for the availability of such external websites or resources, and you do not recognize that such websites or resources may be available on or from such websites or resources. We are not responsible or liable for any content, promotion, products, services or other materials obtained from the website or resources. You further acknowledge and agree that for any direct or indirect losses caused (or claimed to be caused) by the use or reliance of such content, promotion, products, services or other materials obtained from such websites or resources, VIM Supplier Marketplace are not responsible.

18. Notification
Unless expressly stated otherwise, any notice shall be sent by email with the email address shop@vim.technology , or (in your case) to the email address you provided to the VIM Supplier Marketplace during the registration process. Twenty-four (24) hours after the e-mail is sent, the notice shall be deemed to have been delivered unless the sender is informed that the relevant e-mail address has been invalidated.

19. Force Majeure
For reasons beyond the reasonable control of the company, including but not limited to natural disasters, strikes or riots, material shortages or rations, riots, acts of war, government actions, communication or other facility failures, or serious casualties, etc., that cause the company in case of delay or failure to fulfill the contract, VIM Supplier Marketplace will not assume any responsibility for you.

20. Transfer
VIM Supplier Marketplace transfers this agreement without your consent.[:]

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VIM Supplier Marketplace Privacy Policy

VIM Supplier Marketplace uses this "Privacy Policy" to declare its promise to protect the privacy of visitors. The following text discloses the information collection and use of our site. The privacy statement of this site is constantly improving. With the expansion of the scope of our site's services, we will update our privacy statement at any time. We welcome you to come back to view this statement at any time, and you can also send an email to shop@vim.technology to feedback your opinions.

All the terms of this privacy statement are part of the VIM Supplier Marketplace terms of service agreement. When you agree to the agreement, you have agreed to our use and disclosure of your personal information in accordance with this privacy statement.

1. Special precautions for minors
Without the consent of their parents or guardians, minors are not allowed to create their own user accounts. If you are a minor, it is recommended that you ask your parents or guardians to read this privacy policy carefully and use our services or provide us with information with the consent of your parents or guardians. In the case of collecting personal information of minors through the use of our products or services with the consent of their parents or guardians, we will only use, share, or transfer them when permitted by laws and regulations, the parents or guardians have expressly agreed, or are necessary to protect minors or disclose this information.

2. Login name and password
When you intend to register as a member, we ask you to choose a login name and password. You can only use your account with your password. If you leak your password, you may lose your personal identification information, and there may be unfavorable consequences for you. Therefore, no matter what the reason is that the security of your password is compromised, you should contact us immediately via shop@vim.technology.

3. Registration information
When you register as a member, we ask you to fill in the registration information. Registration information requires your real name, address, phone number and email address. In addition, you are also required to provide your company address, business license, phone number, and a short description of your company's services and products. You also have the right to fill out additional information. This information may include the province and city where your company is located, the postal code, the unified social credit code of the business license, etc. We obtain member statistics through registration information. We may notify you of these new services and opportunities through mobile phone text messages or emails.

4. Disclosure and use of information
We will not provide, sell, rent, share and trade users personal information to any unrelated third parties, but to facilitate your use of the services of the VIM Supplier Marketplace and the services of VIM Supplier Marketplace affiliates or other organizations (hereinafter referred to as [ other services ]);
(i) You agree and authorize VIM Supplier Marketplace to pass your personal information to VIM Supplier Marketplace affiliates or other organizations that you receive other services, or from VIM Supplier Marketplace affiliates or other organizations that provide you with other services The organization obtains your personal information. We will conduct comprehensive statistics on the identity and transaction data of you and/or your company, and disclose the comprehensive statistics to advertisers based on the reasonable purpose and use of the VIM Supplier Marketplace. However, under these circumstances, we will not disclose any information that may be used to identify the user's personal identity to these institutions, but the information derived from the analysis of the user's user name or other disclosable data is not subject to this restriction.
(ii) You agree that we may disclose or use your personal information to identify and/or confirm your identity, or to resolve disputes, or to help ensure the safety of the website, limit fraud, illegal or other criminal activities, to implement our service agreement.
(iii) You agree that we may disclose or use your personal information to protect the safety of your life and property, or to prevent serious infringement of the legitimate rights and interests of others or for the public interest.
(iv) You agree that we may disclose or use your personal information to improve our services and make our services more in line with your requirements, so that you can get a better experience when using our services.
(v) You agree that we will use your personal information to contact you and provide you with information that may be of interest to you, such as commercial short messages introducing, promoting products, services, promotional offers, or business investment opportunities, etc., you accept [ VIM Supplier Marketplace Terms of Service Agreement ] and this [ VIM Supplier Marketplace Privacy Policy ] are express consent to receive this information; if you do not agree to receive the foregoing information, you can unsubscribe through the methods provided by VIM Supplier Marketplace.

Our website publishes business opportunities and quotations submitted by users, and other users can inquire about these quotations and business opportunities. When we are forced by law or in accordance with the government or the right holder to identify the suspected infringers to provide your information, we will disclose your information in good faith.

5. Information storage and exchange
The collected user information and data will be stored on the servers of the VIM Supplier Marketplace and/or its affiliates.

6. External links
This site contains links to other sites, and VIM Supplier Marketplace is not responsible for the privacy protection measures of those sites. We may add business partners or shared brand websites whenever necessary.

7. Public transaction information
The information or quotations of the articles you provide for trading will be displayed in the public area, which is open to any users. Please note that all information disclosed in these places will become public information. Please consider carefully before deciding to publish your personal information.

8. Security
Our website has corresponding security measures to ensure that the information we hold is not lost, abused and altered. These security measures include backing up data to other servers and encrypting user passwords. Although we have these security measures, it may still be impossible to avoid situations that cannot be prevented by humans, such as server hardware damage, malicious attacks by others, etc.

9. Modify your information
You successfully log in to VIM to modify or update your personal information, password and other information.

10. Contact us
If you have any comments or suggestions about this privacy statement or the privacy protection measures of the VIM Supplier Marketplace and your problems in use, please send an email to shop@vim.technology and contact us.[:]

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VIM Supplier Marketplace Prohibited and Restricted Items Policy

It is the responsibility of the suppliers to ensure that its proposed items comply with all laws and allow sales in accordance with VIM Supplier Marketplace terms and policies before listing the items on the sales platform. For the convenience of supplier, VIM Supplier Marketplace provides non-exhaustive guidelines below on prohibited and restricted items that VIM Supplier Marketplace is not allowed to sell. VIM Supplier Marketplace will update this guide as necessary. Please visit this page regularly for updates.

1. Violations of our Terms of Service Violations of this Prohibition and Restrictions Policy may expose supplier to a range of adverse actions, including but not limited to any or all of the following:
   - List deletion
   - Restrictions on account permissions
   - Account suspension and termination
   - Legal proceedings
2. List of prohibited and restricted items:
   I. Animal and wildlife products (including but not limited to wild animals);II. Cultural relics and antiquities;III. Counterfeit currency and stamps;IV. Stocks and other securities;V. Lottery ticket;VI. Invoices of any kind, except when they are transferred for collection purposes without validity and circulation;

   VII. Consumer cards, credit and debit cards;

   VIII. Industrial and commercial bureau, court, procuratorate, customs, tax, government or police related items, such as collars, epaulets, badges, hats, uniforms and other special accessories;

   IX. Fake any form of government documents and mall information, such as ID cards, archives, various types of introduction letters, academic certificates, coins, materials or documents related to state secrets, licenses and permits, etc.

   X. Telecommunications equipment not yet registered with the Malaysian Communications and Multimedia Commission (MCMC), as well as electronic surveillance equipment and other similar electronic equipment such as cable television descramblers, radar scanners, traffic signal control equipment, wiretapping equipment and telephone wiretapping equipment.

   XI. Currency includes, but is not limited to, digital currency.

   XII. Drugs (prescription or over-the-counter), drugs and related side effects.

   XIII. Pesticide

   XIV. Drugs, precursor chemicals, raw materials for drugs, books for making drugs.

   XV. Food prohibited: For user safety, suppliers are not permitted to list the following food and food related products on our website:
   a. A list containing a drug claim-that is, an operation claiming that the item is intended to diagnose, cure, alleviate, treat or prevent human and / or animal disease, contraception, induce anesthesia or otherwise prevent or interfere with normal physiological functions whether it is permanent or temporary, and whether by terminating, reducing or delaying, or increasing or accelerating the operation of the function or in any other way (e.g., drugs, contact lenses, mislabelled dietary supplements);
   b. Toxic foods-foods containing any prohibited substances or substances in excess of the permitted percentage, adulterated foods, without notifying the buyer when the nature of the sales transaction;
   c.  non-pasteurized dairy products;
   d.  wild mushrooms;
   e.  what other foods are harmful to human health;

   XVI. Foods that do not fall into the above prohibited food categories must adhere to the following minimum standards and guidelines:
   a. Expiry date-All foods must be clearly and properly labelled with an expiration or "date of use". Must not list outdated food;
   b. Sealed containers-All food and related products sold on this site should be packaged or sealed to ensure that the buyer can identify evidence of tampering or defects;
   c. Perishable foods-Suppliers listing perishable items should clearly indicate the steps they will take in the item description to ensure the goods are properly packaged;

   XVII. Embargo

   XVIII. Weapons such as guns, pepper sprays, replicas and stun guns;

   XIX. Body parts or remains;

   XX. Psychological and medical consultation product information;

   XXI. Pornographic information, sexual services, incitement or treasonable material;

   XXII. Potentially infringing items: including but not limited to reproductions, counterfeit goods, and certain copyrights that may violate third parties, An item of an unauthorized copy of a trademark or other intellectual property product or item;

   XXIII. Non-commodity business such as: service industry type.

   XXIV. Gambling equipment, such as eating slot machines, seeing mah-jong, seeing poker, etc.;

   XXV. Resale of duplicated items;

   XXVI. Tobacco or cigar products, including tobacco-specific machinery for processing tobacco into finished tobacco, but not limited to electric cigarettes;

   XXVII. Publications, books, movies, videos and / or video games that do not comply with applicable laws of the country of sale and / or delivery;

   XXVIII. Stolen items

   XXIX. Mislabelled products;

   XXX. Adult products / entertainment supplies;

   XXXI. Type of insurance, such as health insurance, auto insurance, life insurance, property insurance, etc.

   XXXII. Rechargeable products, such as telephone bill recharge, gas card recharge, water bill, electricity bill, gas bill, cable TV bill, landline broadband bill, etc.

   XXXIII. Types of wealth management, such as treasury bonds, funds, bank wealth management products, trust products, p2p wealth management, etc.;

   XXXIV. Second-hand digital

   XXXV. Travel packages

And any other items that are illegal or restricted within the jurisdiction of the buyer and / or suppliers, or otherwise encourage illegal or restricted activity. VIM Supplier Marketplace reserves all final decision rights such as "stop, cancel or otherwise process your store eligibility".

Before using VIM products or services, please be sure to read and thoroughly understand the Prohibited and Restricted Items policy of this mall, and use the related products or services after confirming full understanding and agreement. Once you start using VIM products or services, you fully understand and agree to this policy

If you have more questions, you can contact us at shop@vim.technology[:]

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VIM Supplier Marketplace Special Commodity/Trade Dispute Handling Rules

Chapter 1 Standard for the Handling of Fresh Commodity Disputes
Section 1
The fresh goods referred to in this code refer to the goods in the category of VIM Supplier Marketplace "food" or the product belongs to aquatic meat / fresh fruits and vegetables / cooked food products.

Section 2
If the buyer refuses to sign off without valid reasons, the death of the fresh goods, such as damage, deterioration, decay, death situation and etc, the corresponding cost of the relevant shipping and goods shall be borne by the buyer. Where the buyer and supplier agree otherwise, from which they agree.

Section 3
(a) If there are decay, weight shortage and no conformity of size in the three categories of fresh goods, the following disposal shall be made respectively:
(b) If there is a situation of mismatch or decay of the size of fresh goods, the quantity of which accounts for less than 30 percent of the total amount of the goods shall be refunded in part according to the corresponding proportion.
(c) There is a weight shortage for fresh goods and a partial refund is made in proportion to the portion of the shortage. If the above situation exists and the circumstances are serious, VIM will make a refund and return or return, depending on the actual circumstances of the product. Serious plot means:
 (1) The size of the product does not match, weight shortage and decay are both;
 (2) If the quantity of a commodity is inconsistent in size or decayed, the quantity exceeds 30 percent of the total
quantity of the commodity；
 (3) The supplier shop has a large number of the above-mentioned commodity liability situation.

Section 4
If the return refund is disposed of in accordance with this specification, the corresponding risk of the relevant shipping and goods shall be borne by the supplier. If the goods are no longer suitable for return, then for refund processing, The goods shall be handled by the supplier to contact the buyer for negotiation.

Section 5
【Special time limit for proof】
1. If non-living goods (excluding frozen food, fruit that needs to be ripe) claims deterioration or decay, buyer shall contact the supplier for consultation and disposal within 24 hours from the time of receipt of the goods.
2. If the supplier is still in a state of no reply, buyer can screenshot chat and upload photos as an evidence to customer service, related departments of VIM will be subject to the truth of the matter to verify.

How do I contact customer service?
Enter the information in the chat room at lower left box after entering the official website, customer service will reply to you as soon as possible, the official website www.vim.technology or send email to the VIM Supplier Marketplace mailbox shop@vim.technology

Frozen food (e.g. frozen steak, etc.) or need to be ripe fruit in the normal ripening period, the buyer advocates deterioration, package ups, etc. Buyer must contact the supplier to negotiate the disposal before 24 o'clock on the day of receipt of the goods. If the physical characteristics of the commodity are highly susceptible to the time, environment and other objective factors and qualitative changes, If the buyer provide evidence late, VIM will not accept it. The time of receipt of the goods is based on the time of sign-off recorded within the courier company system. Where the buyer and the supplier agree otherwise on the time and manner of proof, from which they agree.

Section 6
If the food sold by the supplier belongs to the prohibited food situation stipulated in Article 2, Section 15, of the LAW of the supplier, the resulting dispute shall be dealt with in accordance with its corresponding provisions.

Chapter 2 Dispute handling specifications of large-scale goods
Section 7
The term "large-scale goods" referred to the goods of "building materials", "health equipment", "sports equipment", "motor parts", "auto parts" or the rest of the goods specified as commercial/office furniture, large-scale fitness equipment, small fitness equipment, bicycle vehicles, motorcycle vehicles, electric vehicles and etc.

Section 8
If the supplier shipment or buyer's return requires the other party to withdraw to the designated place, the other party shall obtain the consent of the other party in advance, otherwise the consignee shall have the right to refuse.

Section 9
After the supplier of large goods is shipped, the buyer may prepare in advance to inspect or move the goods required by the relevant work (carrying) to facilitate the inspection of the goods on the spot; Objectively on-the-spot inspection of the lack of commodity conditions (e.g. logistics point self-pick, delivery to downstairs, etc.), should be signed after the goods checked in time, if there is a surface inconsistency, welcome to make a claim and provide relevant valid documents (such as pictures, complete unpacking video, etc.) within 72 hours. According to the circumstances reasonable choice to require the supplier to provide repair, re-delivery, exchange, return and other services, if the supplier neglecting or refusing to perform such services without valid reasons, the transaction supports a refund of returns. The parties agree otherwise from the agreement.

72 Hours Definition: 72 hours from the time the goods are signed.

Section 10
In the event of a refund, exchange or repair of a large item of goods, the transaction shall be disposed of as follows, and the two parties shall agree on the following transactions as otherwise agreed upon:
1. Non-buyer reason:
(a) Transaction order is the supplier to provide door-to-door and installation services, by the supplier contact logistics door-to-door to the buyer for unload and retrieve the goods, and the buyer shall not be charged any relevant fees in any name, the corresponding return risk by the supplier; If the supplier neglects or refuses to take the goods away and retrieve the goods without a reason, the transactions will refund to buyers, shall be handled by the supplier to contact the buyer for negotiation.
(b) If the transaction order is not a door-to-door and installation service provided by a supplier, the supplier may contact the logistics to remove and retrieve the goods from the buyer, and dispose of the goods in accordance with above-mentioned Article 1 Section a.

If the supplier is unable to carry out the door-to-door removal and retrieve the goods, the supplier shall pay the necessary expenses for the return of the goods. If the supplier disputes the necessary expenses, supplier shall first contact the buyer for consultation and disposal. If the coordination is not conclusive, VIM will handle this dispute in accordance with the VIM Supplier Marketplace Dispute Resolution Rules.

2. Buyer's Reason: The buyer handles the return and bears the necessary costs of the return.
Necessary expenses: refers to, but not limited to the removal, packaging, reinforcement, handling of goods and other related costs and return shipping costs, such charges are based on the amount of the relevant documents issued by the logistics of the carrier.

Section 11
For this type of goods without the "door-to-door, door-to-door installation, urban site self-delivery, free delivery" and other signs, supplier should clearly describe the goods delivery area in the product details page, self-referencing range and other related service content, such as the distribution of out of range issues, the buyer initiated a dispute, and apply for VIM Supplier Marketplace to intervene in dispute resolution, The product details page will be described as quasi-judgment, the two sides agreed on their own basis by mutual consensus.

Section 12
If goods classified as residential furniture or commercial/office furniture, and VIM determines that the supplier should undertake the replacement or restocking service, the supplier must deliver the goods to logistics or replace them on site within 5 working days. If the parties agree otherwise, and from which they agree.

5 work days defined:
If the goods need to be returned to the buyer, from the supplier signed the goods the next day from zero hours to count 5 working days; If a door-to-door replacement or repair is required, 5 working days will be counted from 0:00 the day.

Chapter 3 Standard for the handling of disputes in home appliance
Section 13
Buyer should contact the supplier about the time of appointment of delivery, the supplier should follow the buyer's note shipping time, if the supplier cannot according to the consumer notes delivery time, the consumer should be contacted by the supplier about the reason and negotiate the delivery time.

Section 14
Supplier should be marked on the product details page or after the buyer placed an order in the inbox or telephone, etc. to remind consumers after the first inspection before sign-off.

Section 15
For the sign-off reminder problem, the supplier should provide inbox screenshots, telephone recording and other valid vouchers to prove that it has reminded the buyer of the first inspection after signing.

Section 16
If the buyer and supplier have a dispute over home appliance selling goods and apply for the involvement of the VIM Supplier Marketplace, the VIM Supplier Marketplace will be dealt with in accordance with the contents of this standard:
1. If the supplier proves that it has reminded the buyer to check the goods and re-sign, and the buyer immediately sign-off without checking goods and claim that the surface is inconsistent after the signing, then the sign-off reminder issue, VIM Supplier Marketplace will determine the supplier is not responsible for this, for the surface inconsistency, in principle VIM Supplier Marketplace does not intervene in dispute resolution.
2. If the supplier does not follow the content signed this standard to remind the buyer, the buyer after signing claims that the surface of the goods is inconsistent problem, need to take a picture within 72 hours (within 72 hours after the goods from the date of the receipt) and contact the supplier for feedback. If it is confirmed that the goods do have problems, the supplier should provide the buyer with repair, exchange, return and other after-sales service, the specific mode of service to the buyer and supplier communication, if the buyer does not accept the proposal by the supplier, VIM Supplier Marketplace has the right to deal with the buyer's problem stake in accordance with the relevant norms after-sales content, and determine the responsibility of the supplier, The resulting losses and costs are at the supplier's own expense.
3. If the buyer signs for more than 72 hours to claim that the surface of the goods is inconsistent, in principle, the VIM Supplier Marketplace will not intervene in dispute resolution.

Chapter 4 Prohibited commodity dispute handling regulation
Section 17
Prohibited goods refer to goods or services prohibited from being published or sold under national laws and regulations or by VIM own regulatory requirements.

Section 18
If the buyer claims that the goods or services are prohibited for sale, VIM will make the allocation of the burden of proof after a comprehensive judgment on the basis of the transaction mode, transaction content, trading habits, etc., or directly determine that the prohibition is true in accordance with the foregoing circumstances.

Section 19
If the supplier sells prohibited goods or provides banned sales services, the transaction will be processed for refunds or returns as appropriate.

Chapter 5 off-site trading practices
Section 20
If the buyer and supplier do not trade through the VIM, it shall self-contact by delivering the goods in person, risks arising from this should be at your own risk.

Section 21
Disputes arising from the buyer's failure to receive the goods, deal supports refund processing, except where the supplier can prove that the buyer has received the goods.

Section 22
Transactions support payment processing due to disputes arising from inconsistencies in the appearance of the goods, unless the supplier can prove that the goods do not appear inconsistent.

Section 23
Disputes arising from non-conformity of the description of the goods and quality problems may be handled by reference to Section 7 of Chapter 3 of the [ VIM Supplier Marketplace Dispute Resolution Rules ].

Chapter 6 By-laws
Section 24
VIM Supplier Marketplace can adjust this management standard and make public to supplier according to the operation of the platform.

Section 25
Supplier shall abide by national laws, administrative regulations, departmental regulations and other normative documents. The VIM Supplier Marketplace has the right to handle any alleged violation of normative documents such as national laws, administrative regulations, departmental regulations, etc. However, the VIM Supplier Marketplace's handling of the business does not exempt the supplier should bear the legal responsibility. Supplier shall comply with the agreements with the VIM Supplier Marketplace for any conduct on the VIM Supplier Marketplace.

VIM will retain the ultimate authority to amend this rules which will take effect on June 22, 2021[:]

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VIM Supplier Marketplace Dispute Resolution Rules 

Chapter 1 General
Section 1 Overview
1. In order to standardize the mediation of contract disputes, resolve contract disputes in a timely manner, and protect the legitimate rights and interests of the parties to the VIM Supplier Marketplace transactions, these rules are formulated in accordance with the rules for the handling of disputes on VIM Supplier Marketplace.

2. If the buyer or supplier has contacted on their own, after coordination and still no results, either party directly complaints to the VIM, VIM will be in accordance with the provisions of these rules to deal with the dispute between the buyer and the supplier, the buyer or supplier please to respect the decision of final result.

3. If there is a contractual dispute between the buyer and the supplier in the transaction on VIM, the provisions of these rules shall apply.

Section 2 Define
4. Breakage
Refers to the general damage of the goods, after a simple repair can still restore all the use of functions or does not affect the use of core functions, buyers can first contact the supplier to coordinate how to deal with.

5. Return of goods
Refers to the buyer received the goods inspection after the decision to return, please contact the supplier to coordinate how to deal with.

6. Refund
Refers to the buyer contact the supplier after the discussion between the two sides, the supplier decided to refund. This will be the time for the supplier to click on the refund. Once you click on the refund, the USDT will be automatically returned to the buyer's account.

7. Damage
Refers to the goods damaged seriously, cannot be repaired or repaired after its core functions have no use value. Repair costs close to the value of the goods are also considered damage. Buyers must first contact the supplier. It will then be up to the supplier to decide whether to refund or reship, and the final result will be a conclusion that will be coordinated by both parties.

8. Waiting for payment
Refers to the buyer's decision to purchase the item after clicking checkout, but haven complete payment. The buyer needs to complete the transaction within 10 minutes else it will cancel the transaction.

9. Payment complete
Refers to the order status that shows "Payment complete", which means the buyer has completed the payment action. It will be waiting for the supplier to confirm or reject the order.

10. Goods shipped
Shipped is the supplier who has confirmed the order and the order is in place. Buyers will be able to check the arrival date and logistics company in the order content.

11. Go0ods receive
Refers to the buyer if the goods have been received and confirmed that the goods are correct, click on the received.

12. Quality issues
Refers to the goods sold by the supplier in violation of the product quality law and other relevant laws and regulations or VIM quality related rules.

13. Mischaracterized
Refers to the physical goods or services, or by VIM official sampling, check the existence of goods and the supplier's description does not match, or the supplier did not disclose the goods defects and other information. Such as the behaviour, it will be hindering the rights and interests of the buyer.

14. Inconsistency on the surface of the goods
Refers to the eye can judge the trading goods are damaged, less pieces, empty packages and other circumstances.

15. Counterfeit goods
Refers to counterfeit registered trademark goods or pirated goods.

Chapter 2 Dispute acceptance
Section 1 Deadline for acceptance
16. Buyers should seek their rights within the time limit specified by VIM.

17. If the buyer provides a legal instrument in force issued by the judicial organ, it shall not be subject to the limitation of the period of acceptance.

18. Counterfeit or prohibited goods identified by the administrative authorities shall not be subject to the period of acceptance.

19. Buyers who do not seek their rights within the time limit stipulated by VIM, but can provide proof of the quality of the goods and other related problems, are not subject to the acceptance period limit.

Section 2 Acceptance Scope
20. VIM has the right to not accept if either party does not contact and coordinate on its own, but directly to the VIM Supplier Marketplace. If the two sides cannot continue to communicate after coordination, either party may contact the VIM Supplier Marketplace and may complain about all matters, and the relevant VIM department will review the dispute and decide to accept or refuse to accept it.

21. VIM personnel will accept dispute processing applications arising from the transactions of both buyers and suppliers on the VIM Supplier Marketplace:
(1) Buyers have not fought for their rights within the acceptance period set out in these rules.
(2) The buyer and the supplier have reached a refund or return refund agreement through their own negotiation and have fulfilled it, and one or both parties shall have a dispute of remorse.
(3) If the goods or services shown in the transaction order are inconsistent with the actual traded goods or services agreed upon by the buyer and the supplier, resulting in an indifference to the facts of the transaction, the actual transaction of goods or services shall be disputed.
(4) After the transaction is processed for a refund, there is a dispute because the supplier needs to retrieve the item.
(5) The buyer and supplier made a successful false transaction.
(6) Except as provided for in the VIM rules, the buyer claims that the transaction will result in additional losses or statutory compensation.

Chapter 3 Dispute handling
Section 1 General rules
22. In the course of the dispute, the buyer and supplier shall give evidence in accordance with the contents of these Rules. If there is no provision in these rules or if VIM discovers a significant anomaly in the transaction or account number of one of the parties, VIM will allocate the burden of proof according to the actual situation of both parties.

23. The buyer and supplier shall be responsible for the authenticity, relevance, completeness, accuracy and timeliness of the evidence. VIM will make a determination of liability for disputes and the conclusion of dispute transfer based on such evidence based on the cognitive standards and daily experience of ordinary people.

24. Suppliers should make the sale of food close to shelf life significantly or with the buyer's consent in advance, if there is no significant express or consent from the buyer, the buyer shall have the right to refuse to receive or request a return.

25. If there is no agreement or unclear agreement between the buyer and the supplier on the goods or services to be traded, the parties may agree to supplement the agreement, if a supplementary agreement cannot be reached, VIM will determine according to the supplier's terms of expression of commodity information and/or trading habits, and if it is still not possible to determine the attribution of the dispute, VIM will change the liability to which party, depending on the actual situation of the parties.

26. If the buyer and supplier reach a supplementary agreement but one party denies it, the party that claims that the agreement is invalid shall provide valid evidence to prove it, otherwise it shall bear the relevant adverse consequences.

27. Unless otherwise agreed by the parties or as stated in these Rules, the supplier agrees to the return agreement but there is no firm evidence that the supplier is liable, After the buyer delivers the returned goods to the carrier, the risk of damage, damage or loss of the goods shall be borne by the buyer. If the supplier agrees to the return agreement with reasonable conditions, the buyer's return shall meet the conditions.

28. The supplier delivers the buyer's goods in a large number of serious inferiors, a large number of goods wrong board situation. If the two sides coordinate and still have no results, After the comprehensive judgment of VIM, there is reason to believe that the supplier has no intention of performing the contract, it is considered that the supplier refused to perform, the transaction supports the refund buyer, the goods by the supplier and the buyer to negotiate the disposal.

29. VIM shall, in response to the needs of the buyer and the supplier for the transfer of disputes and the need to ascertain the facts of the transaction, and, if necessary, will be informed and verified by the third party involved in the transaction on the issue of the dispute, and shall thus serve as a reference for the conclusions of the transaction transfer.

30. If the buyer or supplier makes a false transaction, the refund shall be processed before the transaction is successful.

31. The content of the format terms and conditions expressed by the supplier with a significant interest in the buyer should be significant. And must not be lower than the requirements of the VIM rules, at the same time, there is no exemption from the supplier's own responsibility, increase the buyer's liability, exclude the buyer's main rights and other content, otherwise the provision is invalid.

32. The goods sold by the supplier are exposed by the news media, notified by the state quality supervision department and other administrative departments, or confirmed by the VIM Supplier Marketplace that the system is mischaracterized and the quality is not qualified.，Suppliers are required to initiate a recall on an active and timely, and the transaction supports a refund of the return. If the supplier objects to the batch of goods, he shall provide relevant evidence to prove it.

33. If the transaction is handled for a refund of the return, the buyer shall pay the risk of damage to the goods to the supplier after the return edgy goods are delivered to the carrier: Before buyers returning, if the nature of the goods is no longer suitable for return, the self-contact with the supplier first to coordinate how to deal with.

Section 2 Shipping specifications
34. “Delivery” as referred to in these Rules, as determined by the following circumstances：
(a) If there is a recorded time in the official website system of a logistics company, the time shall prevail.
(b) For logistics companies that do not have the system record conditions, the date of filling in the provided face sheet is compared with the date of the supplier's “click send parcel”, whichever is later.

35. The supplier shall ship the goods within the delivery time specified by the VIM rules or agreed with the buyer (at least 3 working days).

36. The supplier shall ship each separately generated and paid trade order (order not combined for purchase by shopping cart), except in special circumstances. They may not be combined into one parcel for shipment without the buyer's consent. Otherwise, if the buyer claims to have a small number of goods after signing, the supplier shall bear the burden of proof.

37. If the supplier has not delivered the goods within the agreed delivery time or when the buyer applies for a refund, the supplier shall deliver the goods after obtaining the buyer's consent. Unless otherwise provided in these rules, the provisions shall prevail.

38. The supplier shall deliver the goods to the buyer's order receiving address and hand it to the recipient for signing. If the buyer needs to pick up the goods at the designated place, the buyer shall agree in advance or obtain the buyer's consent. Unless otherwise provided in these rules, the provisions shall prevail.

39. If the supplier promises or the buyer and the supplier agree to use a specific carrier to deliver the goods, the supplier shall perform in accordance with the commitment or agreement. Otherwise, if the order is not shipped and the buyer has signed the goods, the supplier may be required to refund the freight paid by the buyer.

40. If the buyer needs to pay the freight by himself, the supplier should clearly specify the carrier and the freight in advance, and then obtain the buyer's consent before shipping.

41. If the supplier violates the delivery specifications and the buyer does not receive the goods or rejects the goods, the related expenses and the risk of damage or loss of the goods shall be borne by the supplier and the transaction shall be refunded.

42. The supplier violates the “shipping specification”, in addition to the rules, supports the buyer to return the refund.

43. If the supplier violates the "shipping specification" but the buyer has actually used the goods or clicks "parcel received", if the buyer claims to return the refund on the grounds that the supplier violates the delivery specifications, it shall agree with the supplier, otherwise VIM will not support. Except for the supplier’s improper behaviour to induce the buyer to confirm parcel received.

Section 3 Signing Specifications
44. Buyers need to ensure that the receiving information filled out in the order is true, detailed, accurate and effective. If any element of the receiving information needs to be changed, the supplier's consent shall be obtained. If the buyer's receiving information is incorrect and the goods are not received, the buyer shall bear the adverse consequences within the limits of the liability.

45. The buyer requests to change the receiving information. After the supplier agrees, the actual change has not been successful, and the goods are still signed according to the receiving information before the change. If the buyer claims that the goods have not been received, the VIM judges that if the change information before and after the change is not significantly related to the buyer, the transaction supports the refund for buyer, and the supplier bears the corresponding risk of the goods.

46. After the supplier delivers or returns the buyer, the recipient should sign the goods in person, or entrust others to sign the goods or instruct the carrier to place the goods at the location specified by the recipient. If the recipient entrusts another person to sign the goods or the carrier has placed the goods at the designated place according to the instructions of the recipient, the recipient is deemed to have signed it.

47. Except as otherwise provided in these rules, the addressee shall conduct on-the-spot inspections on whether the surface of the goods is consistent when the carrier delivers the goods. If the buyer and the supplier separately agree on the inspection period and/or the inspection method, they shall agree.

48. The buyer refuses to sign the goods without reasonable reasons, and the goods are not suitable for refusal. If the supplier refuses the goods after the goods are returned, the transaction supports the transfer of the USDT to the supplier. The buyer is responsible for recalling the goods and bears the risk of damage and loss of the goods. If the supplier has signed the goods, the supplier can choose to refund the goods or send the goods back to the buyer again. The risk of damage to the goods after the return is borne by the buyer. If the nature of the goods is not suitable for return, the transaction support transfers the USDT to the supplier. The supplier’s shipping cost for the returned goods is borne by the buyer.

49. If the recipient finds that the surface of the product is inconsistent, he can take photos and refuse to sign. If the transaction is shipped by the supplier, the buyer will be refunded. If the transaction is returned by the buyer, the USDT will be transferred to the supplier. Commodity related risks are borne by the opposite party.

50. If the buyer claims that the goods have not been received or the supplier claims that the buyer has not received the return, the opposite party shall bear the burden of proof, and if the proof is invalid, the buyer will be supported or the USDT will be transferred to the supplier as usual.

Section 4 Return, exchange specification
51. The supplier shall ensure that the return address provided to the buyer by himself is correct. After the transaction has reached a return agreement, if the return address is required, the buyer's consent shall be obtained. The risk of undeliverable goods after return is borne by the supplier, and the transaction supports refund buyers.

52. The return address provided by the supplier shall not be in the overseas, Hong Kong, Macao and Taiwan regions without the buyer's consent, and shall be consistent with the shipping location indicated on the “Freight” or “Distribution” section of the product page.

53. If the buyer and the supplier reach a return agreement offline, the buyer shall return the goods within seven days from the date of the return agreement between the two parties. If the parties have agreed otherwise, they shall agree.

54. If the buyer fails to return the goods within the time limit stipulated by VIM or agreed by both parties, and the return of the same question is required again, the supplier shall agree with the buyer by himself. Otherwise, VIM has the right to dispose of it.

55. After the buyer returns the goods in accordance with these rules, he shall promptly fill in the carrier number in the VIM system or inform the supplier. If the buyer still does not know the carrier number when the supplier signs the goods, the supplier claims that the surface is inconsistent, the burden of proof will be assigned by VIM based on actual conditions.

56. The supplier violated the "return, replacement specifications", so that the buyer can not complete the return or the goods are not suitable for return, the transaction supports refund.

57. If the buyer violates the “return and replacement specifications” and the supplier has not received the return or refusal, the transaction supports the transfer of the USDT to the supplier, and the buyer bears the risk of the product being damaged or lost.

Section 5 Freight specification
58. If the buyer and the supplier reach a return or repair agreement before VIM's intervention but fail to explain or agree on the freight, the freight shall be borne by both parties.

59. After the VIM intervention, the freight dispute between the buyer and the supplier will be handled according to the principle of “who is at fault and who bears it”; if both parties are at fault, the party with the fault is responsible.

60. If the agreement between the buyer and the supplier is unclear, the VIM cannot determine the liability of the dispute and cause the refund of the transaction return. The shipping cost is borne by the supplier, and the return shipping cost is borne by the buyer.

61. When the transaction is subject to the buyer's return shipping cost, if the supplier's return address and the "freight" or "delivery" section of the product page show the same shipping location, the buyer's return shipping cost is higher than the return according to the shipping location. the different of the shipping costs is borne by the supplier.

Section 6 Quality issues, distribution of burden of proof of counterfeit goods and dispute resolution
62. If the buyer claims that the quality problem of the product is identifiable to the naked eye, it shall provide preliminary evidence to prove that VIM has the right to initially determine the quality problem according to the certificate provided by the buyer. The supplier shall make a VIM approval for the preliminary certificate given by the buyer. Reasonable explanation or evidence to prove that there is no quality problem, otherwise VIM will determine that the quality problem is true.

63. If the buyer claims that the quality problem of the product is unrecognizable to the naked eye or is a counterfeit product, the supplier shall provide the manufacturer's distribution certificate, customs declaration (imported goods), product certificate, commercial invoice, execution standard and other relevant documents in accordance with the requirements of VIM. Prove the source of the goods or factory compliance.

64. If the buyer advocates the quality of the goods and the supplier has provided valid certificates, the buyer shall provide a valid quality inspection certificate or other valid documents in time to prove the quality of the goods according to the VIM

65. If the buyer claims counterfeit goods and the supplier has provided valid documents, the buyer shall provide valid documents at the request of VIM to prove that the goods are counterfeit.

66. The buyer advocates quality problems that can be identified by the naked eye, but if no preliminary evidence is provided, the USDT is transferred to the supplier.

67. If the buyer advocates the quality problem that can be identified by the naked eye and is initially identified by VIM, if the supplier does not provide a reasonable explanation or evidence to prove that there is no quality problem, the supplier shall perform the obligation of return, replacement, maintenance, etc. according to national laws and regulations. Where VIM-related rules have specific provisions for suppliers to perform such obligations, special provisions are preferred. If the supplier is unable to provide the aforementioned relevant documents, the transaction supports a refund of the return.

68. The buyer advocates the quality problem that can be identified by the naked eye and is initially identified by VIM. The supplier has provided a reasonable explanation or evidence that VIM approval proves that there is no quality problem and the buyer can no longer provide evidence to the contrary to prove the quality problem, the USDT would transfer to the supplier.

69. The buyer advocates quality problems that are unrecognizable to the naked eye or counterfeit goods. The supplier has provided relevant documents to prove the source of the goods or the factory compliance. At the same time, the buyer cannot prove that the goods have quality problems or are counterfeit goods, and the transaction support transfers the USDT to the supplier.

70. The buyer advocates quality problems that are unrecognizable to the naked eye. The supplier has provided relevant documents to prove the source of the goods or the factory compliance. However, if the certificate provided by the buyer confirms that the goods have quality problems, the supplier shall bear the return, replacement, maintenance, etc. in accordance with national laws and regulations. Liability for breach of contract.

71. Buyers claim quality problems that are unrecognizable to the naked eye or counterfeit goods. Suppliers are unable to provide relevant evidence to prove the source of the goods or factory compliance, and the transaction supports return refunds.

72. The supplier sells counterfeit goods, and the buyer purchases it based on the needs of living expenses, and the transaction supports refund.

73. According to the requirements of VIM, if the goods are confirmed to be quality problems after being sent by the buyer, the cost of the test shall be borne by the supplier. If the goods to be inspected are physically damaged due to the test and cannot be returned or have no return value, the transaction supports refund.

74. If the buyer still submits the goods for inspection, the inspection fee shall be handled by both parties themselves.

Section 7 Improper description, surface inconsistency, burden of proof, and dispute resolution
75. The buyer has proved that there is a surface inconsistency when the goods are signed, and the buyer can reasonably choose the supplier to bear the liability for breach of contract, such as replenishment, exchange, return, etc., depending on the nature of the goods and the size of the loss. If the supplier refuses to bear the liability for such breach of contract, the transaction supports a refund of the return.

76. If the buyer claims that the product has a surface inconsistency but has clicked “confirm receipt”, the buyer has the burden of proof for the inconsistency of the proposed product. Except for the supplier’s improper behaviour to induce the buyer to confirm the receipt.

77. If the buyer claims that the product description is improperly identified by the naked eye, the evidence shall be given in accordance with the relevant requirements of the “Commodity Quality” clause of these rules.

78. The supplier's description of the goods or services violates the advertising law, or the buyer needs to use the goods to detect that the goods are improperly described. If the description is improper, the buyer cannot use the core function of the product or the goods cannot be used at all. If the buyer delivers the returned goods to the carrier, the supplier shall bear the risk of damage, damage and loss of the goods.

79. If the description of the product is not needed, the naked eye can clearly identify the situation. If the goods are in good condition, the transaction supports return refund; if the buyer has used and affects the goods, the transaction support transfers the USDT to the supplier.

80. If the buyer claims that the description of the goods is improperly identifiable by the naked eye, it shall provide preliminary evidence to prove that VIM has the right to preliminarily determine that there is a misrepresentation based on the evidence provided by the buyer, and the supplier shall make a reasonable explanation for the VIM approval of the certificate provided by the buyer. Or provide evidence that there is no misrepresentation, otherwise VIM will determine that the description is improper.

81. If the goods are damaged due to the receipt of the goods, the transaction will be refunded for return. The buyer will bear the risk of damage and loss of the goods produced after the goods are delivered to the carrier, and the transaction will support the refund.

82. The supplier has proved that there is no surface inconsistency when the buyer signs the goods, and the transaction supports transferring the USDT to the supplier.

Chapter 4 Execution
83. During VIM's handling of disputes, the buyer and the supplier agree to reach a settlement agreement, but if they are unable to operate by themselves, VIM has the right to operate the corresponding transaction amount according to the content of the settlement agreement reached by both parties.

84. In addition to the transaction amount, if the supplier still bears the liability for compensation according to the dispute settlement result, VIM has the right to transfer the supplier to the buyer according to the VIM related agreement.

85. After VIM has dealt with the dispute, if the buyer and the supplier agree to the result of the mediation, they have the right to notify VIM to pay the transaction amount or part of the payment to the buyer and/or supplier according to the processing result, or assist the supplier (or buyer) to follow the processing result. The payment is made to the buyer (or supplier).

86. Insufficient balance of the supplier's account, such as the inability to refund or pay the buyer, is negotiated by the buyer and the supplier or through other means.

Chapter 5 Supplementary
87. Disputes on special goods or transactions are handled in accordance with [ VIM Supplier Marketplace Special Commodity/Trade Dispute Handling Rules ].

88. VIM regular or irregular official activity rules, which have special requirements for dispute resolution between buyers and suppliers, shall be handled in accordance with the special requirements of the activity rules.

89. For transactions that have not been processed after the effective or altered rules have been applied, the rules that are in force or changed shall apply.

90. VIM will revise this rule from time to time and implement the publicity procedure. If the revised content affects the user's rights and interests, a separate comment process will be implemented. After the end of the publicity period, the revised content of the rules will take effect.

VIM will revise this rule from time to time and implement the publicity procedure. If the revised content affects the user's rights and interests, a separate comment process will be implemented. After the end of the publicity period, the revised content of the rules will take effect.

Continued use of our services after the publication of the revised version will be deemed to be agreed and accepted, and will be subject to the disputed processing rules.

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